Copyright & Intellectual Property Policy

Last updated: 2026-05-31

Hexon Ltd respects the intellectual property rights of others and expects creators and members to do the same. This policy explains how to report alleged infringement of copyright, trademarks, or other intellectual property on the Hexon platform, and how Hexon responds to such reports.

Hexon responds to notices of alleged infringement under the Copyright, Designs and Patents Act 1988, the Electronic Commerce (EC Directive) Regulations 2002, and, where applicable, the Digital Millennium Copyright Act (DMCA) for notices submitted by rights holders in the United States.

It is Hexon's policy, in appropriate circumstances, to suspend or terminate the accounts of creators who are repeat infringers. See the Repeat Infringer Policy below.

1. Reporting copyright infringement

If you are a copyright owner, or are authorised to act on behalf of one, and you believe that content on Hexon infringes your copyright, you must submit a notice through our online form.

Your notice must include all of the following:

  1. Identification of the copyrighted work you claim has been infringed. If multiple works are covered by a single notice, a representative list is acceptable.
  2. Identification of the material you claim is infringing and information reasonably sufficient to allow us to locate it on the platform, including the URL of the relevant page or content item where possible.
  3. Your name, postal address, telephone number, and email address.
  4. The following statement: “I have a good faith belief that the use of the material described above is not authorised by the copyright owner, its agent, or the law.”
  5. The following statement: “The information in this notice is accurate, and I am the owner, or authorised to act on behalf of the owner, of the copyright or of an exclusive right that is allegedly infringed.”
  6. Your full legal name and your electronic or physical signature.

Please be aware that submitting a false or misleading notice may expose you to legal liability.

Submit your notice using our copyright notice and counter-notice form. This is our only public intake path for copyright and DMCA submissions. Our IP team will review your submission within 5–10 business days.

2. Counter-notice procedure

If you are a creator whose content has been removed following an infringement notice and you believe the removal was made in error or by misidentification, you may submit a counter-notice. We will reinstate removed content within ten (10) to fourteen (14) business days of receiving a valid counter-notice, unless we first receive notice that the original complainant has initiated legal proceedings.

Your counter-notice must include all of the following:

  1. Identification of the content that was removed and the location where it appeared on the platform before removal.
  2. The following statement: “I have a good faith belief that the content was removed as a result of a mistake or misidentification.”
  3. The following statement: “I consent to the jurisdiction of the courts of England and Wales and will accept service of process from the party who submitted the original infringement notice.”
  4. Your full name, postal address, telephone number, and email address.
  5. Your full legal name and your electronic or physical signature.

Please note that your counter-notice, including your contact details, will be forwarded to the original complainant.

Submit your counter-notice through our copyright notice and counter-notice form. If you already have a Hexon reference ID, include it in your explanation so we can match the submission quickly.

3. Trademark infringement

If you believe a creator is using your registered trademark on Hexon in a way that constitutes infringement, please send a written notice to legal@hexon.me including:

  1. Your name and contact details, or those of your authorised representative.
  2. Identification of the trademark(s) you claim are being infringed, including relevant UK or other registration numbers and the countries of registration.
  3. Information sufficient to allow us to locate the challenged use on the platform.
  4. A statement that you have not authorised the challenged use and that you have a good faith belief it is not permitted by law.
  5. A statement that the information in your notice is accurate and that you are the trademark owner or are authorised to act on their behalf.
  6. Your electronic or physical signature.

On receipt, Hexon will investigate the claim, notify the relevant creator, and take action in its discretion, which may include temporary or permanent removal of the challenged content. A creator may respond by demonstrating that the mark has lapsed, that they hold a relevant licence or registration, or that the use is otherwise non-infringing.

4. Other intellectual property infringement

If you believe another form of intellectual property right is being infringed - for example, a registered design or database right - please contact us at legal@hexon.me with:

  1. Your name and contact details.
  2. A description of the IP right and evidence of your ownership, including copies of relevant registrations or certificates.
  3. Information sufficient to allow us to identify the challenged use on the platform.
  4. A statement that you have not authorised the use and have a good faith belief it is not permitted by law.
  5. A statement that the information is accurate and that you are the rights owner or authorised representative.
  6. Your electronic or physical signature.

Hexon will investigate and respond in its discretion, including removing content where appropriate.

5. Repeat infringer policy

Hexon operates a three-strike system for creators whose content is subject to valid infringement notices:

  1. Each valid infringement notice that results in content removal will be recorded as a strike against the creator's account. The creator will be notified of each strike.
  2. Hexon reserves the right to apply strikes across all profiles or accounts under a creator's control.
  3. Multiple infringement notices received within a short period of time may be treated as a single strike at Hexon's discretion, to prevent co-ordinated abuse of the notice process.
  4. A creator who accumulates three strikes will face permanent account termination, including removal of all uploaded content and prohibition from creating a new account.
  5. A strike may be removed in appropriate circumstances, including: (1) the creator submits a valid counter-notice and the original complainant does not initiate legal proceedings within the applicable window; or (2) the original complainant withdraws their notice. Strikes that are neither disputed nor withdrawn expire after three years from the date of issue.
  6. Hexon reserves the right to terminate any creator account immediately, without notice or waiting for three strikes, in cases of egregious or deliberate infringement.

6. Hexon's role

Hexon is not an intellectual property tribunal and does not adjudicate the merits of infringement claims. We act on notices in good faith and in accordance with this policy, but our decisions to remove or reinstate content are not legal determinations of whether infringement has occurred.

Where a creator disputes a claim and we reinstate their content, the creator agrees to defend and hold Hexon harmless from any resulting infringement claims brought by the original complainant.

7. Contact

Use the copyright notice and counter-notice form for all copyright and DMCA submissions. For other intellectual property or legal enquiries, contact legal@hexon.me. For general support queries, please contact support@hexon.me instead.